The 5-S method: Our quality promise for your eyes

The 5-S method is the treatment philosophy developed by Dr. Mareen Schmidt, which is consistently applied to every examination and every procedure in our Frankfurt ophthalmology practice. It is our promise to you that your eye health and well-being are our top priority. This method summarizes the five core principles that guide our daily work and ensure the highest level of ophthalmological care. Each letter stands for a fundamental value that you will experience with us.

The 5-S method in detail: What each letter means for you

Our 5-S method is more than just a buzzword; it is a structured framework for action that shapes every process in our practice - from making appointments to complex aftercare.

Secure: Maximum security through expertise and technology

The „S“ for Safe is our top priority, because the safety of your eyes is our top priority. We guarantee this principle through a combination of professional expertise, state-of-the-art technology and validated treatment procedures. As an experienced retina specialist, Dr. Mareen Schmidt has the necessary routine to perform even complex procedures safely. We only use the latest generation of diagnostic equipment, which delivers precise and reliable results. Every treatment decision is based on the current scientific guidelines of the ophthalmological societies. Our 5-S method ensures that you feel you are in the best and safest hands at all times.

Gentle & low pain: focus on your comfort

The two „S “s for Gentle and Low pain address one of the most common concerns of patients: the fear of examination or treatment of the sensitive eye. We have optimized all our procedures to make your visit with us as pleasant and anxiety-free as possible.

Gentle for us means that we carry out all examinations - from eye pressure measurement to retinal analysis - with the greatest care and the most modern, often non-contact techniques. Low pain is our claim for all procedures. By using highly effective local anesthetic eye drops, a calm and relaxed atmosphere and empathetic care, we ensure that procedures such as eye injections (IVOM) or laser treatment are well tolerated by you. The 5-S method puts your comfort at the center.

Sterile: uncompromising hygiene for your health

The „S“ for Sterile is a non-negotiable foundation of our work, especially in surgical procedures such as IVOM therapy. The eye is a sensitive organ and avoiding infections is a top priority. Our practice follows a strict hygiene management system that goes far beyond the legal requirements. All instruments are disposable and therefore hygienically flawless, and we work in a modern operating room at Westend Medical Center when performing eye surgery. This uncompromising commitment to hygiene is a central pillar of the 5-S method and a decisive factor for the success of treatment.

Meticulous: precision and thoroughness in every step

The last „S“ for Careful describes our basic way of working. For us, care means taking time: Time for a thorough medical history, time for a complete examination of all parts of the eye and, above all, time for clear information and advice. We do not overlook any details and do not rush into any decisions. Every treatment is carefully planned and carried out with the utmost precision. Aftercare is also an important part of this principle. Through careful checks, we ensure that the healing process runs smoothly. The 5-S method guarantees you medicine without compromising on thoroughness.

The 5-S method in practice: the example of IVOM (eye injection)

Treatment with the injection of medication into the eye (IVOM) is a perfect example of how our philosophy is put into practice.

Frequently asked questions about the 5-S method

Here you will find answers to frequently asked questions about our treatment philosophy.

Is the 5-S method a special new surgical technique?

No, the 5-S method is not a new surgical technique, but a comprehensive treatment philosophy and a promise of quality. It describes the high standard according to which we perform all proven and modern ophthalmologic procedures in our practice. It is the guarantee for excellent process quality in every treatment.

Does the 5-S method also apply to a normal check-up?

Yes, absolutely. Even during a routine eye check, we use the 5-S method on: We lead it carefully and without time pressure, use safe and modern diagnostics, perform all measurements soft through, pay attention to sterile surfaces and design the examination for you low pain and comfortable.

I am very afraid of the eye injection. Will the 5-S method help me?

Especially for anxiety-inducing procedures such as IVOM, the 5-S method developed. The aspects „gentle“ and „low pain“ are the main focus here. Thanks to our calm, empathetic approach and effective anesthesia, we take away most patients' fears. Many are surprised at how uncomplicated the procedure was after the first time.

Is treatment using the 5-S method more expensive?

No. Compliance with the 5-S method is a matter of course for us and the basis of our medical ethics. It does not lead to higher costs, but to a higher quality of treatment. Billing is transparent and comprehensible in accordance with the German Medical Fee Schedule (GOÄ).

What does „careful“ mean in relation to education?

Careful clarification in the interests of our 5-S method means that we take the time to explain your diagnosis and the proposed treatment in clear terms. We use pictures and graphics and answer all your questions so that you can make an informed decision.

How exactly is sterility ensured?

Sterility, a cornerstone of the 5-S method, is ensured by a seamless hygiene concept. This includes the use of disposable materials wherever possible, careful hand and surface disinfection and the use of special sterile drapes during procedures.

Does „security“ also include emergency preparedness?

Yes, safety in the sense of 5-S method also means being prepared for rare eventualities. Our practice is equipped with the necessary equipment for managing emergencies and our staff are trained accordingly.

Can I rely on every step being painless?

We do everything medically possible to minimize discomfort. The 5-S method obliges us to use the best anesthetic methods available. A slight feeling of pressure cannot always be completely avoided during some procedures, but real pain is an absolute exception.

Is the 5-S method an officially recognized method?

The 5-S method is the internal quality management system developed by Dr. Mareen Schmidt. The individual principles behind it (safety, hygiene, careful information, etc.) meet the highest standards as required by the German ophthalmological societies and professional regulations.

How do I know that I am using the 5-S method?

You will experience it. From the cleanliness of the practice to the gentle nature of the examination and the thoroughness of the final consultation - the 5-S method is not an empty promise, but a tangible reality in every moment of your treatment with us.

A promise you can see

The 5-S method is our daily incentive and your guarantee for ophthalmology that does not compromise on quality, safety and patient satisfaction. We cordially invite you to experience this difference for yourself. Make an appointment at our practice in Frankfurt's Westend.